| | TABLE OF CONTENTS |
 How do I create an adobe PDF file with PDFWriter using the Print Command?
How do I save files using the applications on the citrix server?
How do I use any software on the Citrix server?
When I click to launch any application on the Citrix Server, it does not start. What should I do?
Why am I unable to see my printer in the printer list, when I try to print from any Citrix application?
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| | Q: How do I create an adobe PDF file with PDFWriter using the Print Command? |  |
| | A: 1- Open the document in its authoring application.
2- Choose File > Print.
3- In the Print dialog box, choose Acrobat PDFWriter from the Printer name menu, enter the page range, and click Print or OK. In some applications, you may need to click Setup in the Print dialog box to get access to the Printer name menu.
4- In the Save As dialog box, enter a filename and location for the PDF file, and set other options if necessary.
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: How do I save files using the applications on the citrix server? | |
| | A: To save your work permanently, make sure to select a LOCAL drive on your machine such as A$ or C$ (A: for the floppy drive, C: for the hard drive respectively), enter a name for the file that you would like to save and press OK.
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: How do I use any software on the Citrix server? | |
| | A: To use any software located on the Citrix server, click on Applications Server from the "A-Z index of sites" on AUB´s home page.
Click on the URL address below to directly access the Applications Server:
https://softools.aub.edu.lb
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: When I click to launch any application on the Citrix Server, it does not start. What should I do? | |
| | A: This problem is due to Microsoft Terminal Server Licensing. To solve this problem you have to delete some keys from the registry.
It is important to know that deleting the wrong key from the registry will corrupt your Operating System and prevent your PC from booting.
(For more information, please contact PC Support ext 2260)
Steps to follow:
From the Start Menu, click the Run Command ---> Type Regedit ---> Click Enter ---> Locate the Following Key {HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSLICENSING}
---> delete the HardwareID Folder --->
Reboot the system.
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: Why am I unable to see my printer in the printer list, when I try to print from any Citrix application? | |
| | A: To be able to print from any application on the Citrix server, your printerB4s driver name must be the same as the one used by the Citrix server. In general most printers have the same driver names but some might be different.
To solve this problem, here is what you should do:
1. Open the printer folder
2. Right click your printer
3. Select properties and click on the advanced tab
4. Copy the driver name exactly (include any spaces & capital letters)
5. Email this information to (pcsu@aub.edu.lb) an we will update the entry on the server ASAP.
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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