| | TABLE OF CONTENTS |
 Are there any labs for students to use to access the internet?
Are there any mailing lists on AUBnet?
Are there any rules I should know about when using computers at AUB?
Are websites of AUB clubs hosted on AUB´s webserver?
Can I forward my incoming emails to another address?
Can I telnet/FTP to a machine outside AUB?
Do I have unlimited access to the internet?
How do I activate my AUBnet internet account?
How do I change my AUBnet password?
How do I publish my website?
How do I read my AUB mail off campus?
How do I setup my browser´s proxy?
I cannot use my AUBnet account on some machines, what should i do?
If I have a problem with my network or computer, who can I contact?
Is our mail at AUB protected from viruses?
Is there an email answering machine for AUBnet accounts?
What are the steps to request a departmental web publishing account?
Why do I keep on receiving email delivery failure for emails I never sent?
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| | Q: Are there any labs for students to use to access the internet? |  |
| | A: There are five computer labs on campus where you can access the internet. They are located in Van Dyck and Bliss Halls, and in the Engineering, Agriculture and Business buildings.
URL: www.aub.edu.lb/services/labs.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Are there any mailing lists on AUBnet? | |
| | A: AUB has several mailing lists. Some are open to the public like: aub-post, aub-calendar and some are closed to a specific group of people that serve a specific function.
URL: cns.aub.edu.lb/services/lists.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Are there any rules I should know about when using computers at AUB? | |
| | A: Yes. You must read and apply AUB´s code on Conduct for Users of Computing Systems and Internet Services
URL: www.aub.edu.lb/info/code_aub.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Are websites of AUB clubs hosted on AUB´s webserver? | |
| | A: We do not host for clubs. We only link to the URL of the club based on the recommendations of the Dean.
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: Can I forward my incoming emails to another address? | |
| | A: If you have more than one email account and you find it such a hassle to get your mail from different Internet Providers, you can simply forward your AUBnet email account to another email account. That way, you need to only check one account.
URL: www.aub.edu.lb/services/ssl/forward.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Can I telnet/FTP to a machine outside AUB? | |
| | A: Yes you can. You have to run telnet/FTP client from within socksCap.
URL: www.aub.edu.lb/services/sockscap.html
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: Do I have unlimited access to the internet? | |
| | A: Unfortunately, No. For the time being, faculty and management staff are allowed to access up to 1GB per month and students 500 MB per month.
CNS is offering quota-free internet access for Students, Faculty, and Staff (Management level) from Monday - Friday (8:01 PM to 7:59 AM winter hours, and 5:01 PM to 6:59 AM during summer hours) and all day during weekends and holidays.
URL: www.aub.edu.lb/cns/helpdesk/comp-units.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: How do I activate my AUBnet internet account? | |
| | A: Activating your AUBnet account is a very simple procedure. Follow the step by step instructions on the link below.
Students should have their ID and barcode numbers (found on AUB ID)
Faculty/Staff should have their Payroll number and either their Barcode Number or their Birth Date.
URL: www.aub.edu.lb/services/newuserid.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: How do I change my AUBnet password? | |
| | A: It is recommended that you change your password every once in a while.
URL: www.aub.edu.lb/services/newuserid.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: How do I publish my website? | |
| | A: Publishing your website to AUB´s webserver is very easy and straightforward.
NOTE: For faculty members, use the following URL:
http://cns.aub.edu.lb/cns/faculty/publish.html
URL: cns.aub.edu.lb/cns/students/publish.html
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: How do I read my AUB mail off campus? | |
| | A: Click on Imail from AUB´s home page. Authenticate using your AUBnet username and password.
You can also read the Off-Campus Guide to accessing AUBnet.
NOTE:
For faculty, use the following URL:
http://www.aub.edu.lb/cns/faculty/setup-email.html
For staff, use the following URL:
http://www.aub.edu.lb/cns/staff/setup-email.html
URL: www.aub.edu.lb/cns/students/setup-email.html
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: How do I setup my browser´s proxy? | |
| | A: If you are on campus, it is advisable to configure your web browser to use AUB´s autoproxy http://autoproxy.aub.edu.lb/autoproxy.pac
IE users: go to Tools -> Internet options -> Lan Settings -> Use automatic configuration -> http://autoproxy.aub.edu.lb/autoproxy.pac
Netscape Users: Go to the Edit menu -> Preferences -> Advanced -> Proxies -> Automatic proxy configuration -> http://autoproxy.aub.edu.lb/autoproxy.pac
URL: www.aub.edu.lb/services/proxy/
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: I cannot use my AUBnet account on some machines, what should i do? | |
| | A: Some Windows95 machines on campus require that letters used in the password be either all uppercase or all lowercase. Some Windows2000 machines will not log you in unless you changed the password at least once after January 1 2001.
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: If I have a problem with my network or computer, who can I contact? | |
| | A: For all support issues, please contact the Computing & Networking Services Department, West Wing, Van Dyck Hall.
1. You can place an online service request at:
http://heat.aub.edu.lb/heatselfservice/default/en-us/login.asp
2. Email (cns.helpdesk@aub.edu.lb)
3. Call ext. 2260.
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Is our mail at AUB protected from viruses? | |
| | A: At the American University of Beirut, all incoming and outgoing emails with attachments are scanned for viruses using the Mcaffee antivirus engine with the latest DAT files. Still, this does not offer 100% protection. Therefore, use caution when opening attachments.
URL: www.aub.edu.lb/cns/helpdesk/alerts/
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: Is there an email answering machine for AUBnet accounts? | |
| | A: Yes. AUB has an automatic answering machine that AUBnet users can use to automatically send messages to their correspondants when on vacation or unable to read their mail.
URL: www.aub.edu.lb/services/account.html
Last updated: 1/12/2008 By: jha02@aub.edu.lb |
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| | Q: What are the steps to request a departmental web publishing account? | |
| | A: The procedure for creating a departmental web publishing account is quite simple and straight forward.
Fill and submit this online form:
https://cgi.aub.edu.lb/services/ssl/publishing/web-request.html
Upon receiving the approval from the dean/director, we will send the account custodian, a username and password plus instructions on how to publish to the newly created account.
URL: cgi.aub.edu.lb/services/ssl/publishing/web-request.html
Last updated: 1/12/2008 By: ddc@aub.edu.lb |
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| | Q: Why do I keep on receiving email delivery failure for emails I never sent? | |
| | A: Many new computer viruses are using email spoofing. This results in a user receiving an email that appears to have originated from one source when it actually was sent from another source. The virus typically gets email addresses from the victim´s computer, and inserts these addresses in both the "From:" (sender) and "To:" (recipient) fields of the infected email. Therefore, if your email address happens to be in the address book of an infected machine, there is a chance that an email will be sent with your address in the "From:" field. When the message is trapped by a mail server with the right antivirus protection, the apparent originator of the email (in this case your email address) gets an email delivery failure message.
Last updated: 1/12/2008 By: kadi@aub.edu.lb |
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